Privacy and Data Policy

This Privacy Policy explains how we, Diamond7, collect, use and protect the personal information you provide when you register an account, deposit funds, play games or otherwise use our services. We take your privacy seriously and aim to be clear about the information we hold, why we use it and how you can manage your data.

Types of data we collect

Personal data

When you register or verify your account we collect personal details such as your name, date of birth, home address, email address and phone number. We also collect identity documents when required for age checks and anti-money-laundering compliance.

Technical data

We collect technical information about your device and connection, including IP address, browser type, device identifiers, operating system and location data where needed to confirm eligibility. We also use cookies and similar technologies to support the service and improve site performance.

Transactional and activity data

We record account activity and transactional data such as deposits, withdrawals, game history, bets, wins, losses and payment method details. This information helps us manage your account, process payments and detect fraud or suspicious behaviour.

How we use your information

We use your data to provide and operate our services, including account administration, payment processing, customer support and responsible gaming measures. We also use information to comply with legal and regulatory obligations, to prevent fraud and to investigate security incidents.

With your consent we may use contact details for marketing communications about promotions and offers. You can withdraw consent or manage communication preferences at any time from your account settings or by contacting [email protected].

Data protection practices

We protect personal information using appropriate technical and organisational measures, such as encryption, access controls and secure storage. Access to data is restricted to authorised personnel and trusted third parties that process information on our behalf. We regularly review our practices to maintain security and limit data access to what is necessary.

Cookies and tracking technologies

We use cookies for essential site functions, analytics and to improve your experience. Third-party service providers may also place cookies for analytics and advertising. You can manage or block cookies using your browser settings, though this may affect how parts of the site work.

User rights

You have the right to request access to the personal data we hold about you, correct inaccurate information, restrict processing or request deletion where applicable. You may also object to certain processing and request data portability where technically feasible. To make a request, contact [email protected]. We will verify your identity before responding.

Access, correction and deletion

Requests to access, update or delete your data should be made in writing via [email protected] or through your account. We will respond to legitimate requests and may need to retain certain information to meet legal or regulatory obligations, resolve disputes or prevent fraud.

Information sharing and third parties

We may share information with service providers who support our operations, such as payment processors, identity verification services, game providers, analytics providers and fraud-prevention partners. We also disclose data when required by law or to comply with lawful requests from regulators or law enforcement, and in connection with corporate transactions.

Privacy policy updates

We may update this policy from time to time. Where changes are material we will notify you by email or by posting notice on the site. Continued use of Diamond7 after updates means you accept the revised policy.